Coming to terms with today’s realities — then regrouping
From decision-making systems and staff structure to the leveraging of available technologies and the reallocation of resources, every organizational system can have a positive or negative effect on an organization’s performance.
SSA can help you develop an organizational design that is responsive to the market conditions that demand it, with the goal of maximizing collaboration among internal and external stakeholders and improving organizational performance.
We know different customers have different needs. From experience, we also know it’s important to fully understand whom it is your organization is serving, what they want, and how you can get it to them, in the most effective and efficient way possible. We don’t go into a client engagement with a set template of tasks to complete. We work to understand the organization, the people it serves — both internally and externally — and define a solution that makes sense for both the organization and current market conditions.
Know your organization needs help, but unsure of where to start? Drop us a line.
► The Orleans Levee District | Organizational Infrastructure Assessment and Redesign
With the recent legislative reallocation of non-flood assets from The Orleans Levee District (the District) supervision to a separate management authority, the District engaged SSA to assess its existing structure and make recommendations for an organizational redesign.
SSA conducted an organizational assessment to examine the District's current infrastructure on both an organizational and departmental level in an effort to best identify allocation of resources and personnel relative to the District's mission. The SSA project team facilitated the outcomes and observations of this assessment through key staff and stakeholder interviews, organizational chart and table of organization analyses and a comprehensive review of the District's documents as they relate to the organization or its departments. SSA conducted a high-level benchmarking study to determine a baseline for the District's operations and then compared those operations to similar agencies and levee authorities. SSA also examined other state agencies’ organizational structures to correlate staffing levels in generic departments like human resources, finance and information technology. SSA’s final task involved the development of recommendations for any activities that will ultimately improve, augment or enhance the District's operations to serve as a blueprint for proposed organizational growth and staffing level adjustments over time to reach desired levels.
Overall, SSA concluded that while the District's current staffing levels proved adequate to provide its mandated services, some personnel imbalances did exist within certain departments. SSA estimated a large amount of anticipated retirements and/ or regular turnover would naturally correct these imbalances through attrition and the subsequent freezing of positions within overstaffed departments. Additionally, the SSA project team recognized many opportunities to realize efficiencies in work process and practice movements to further help in closing the gap within overstaffed departments as staffing levels balance.
► Louisiana Department of Wildlife and Fisheries | Designing Louisiana's Seafood Sustainability Program
In 2009, the dockside value of Louisiana’s commercially-caught seafood, estimated at $284,425,000, was one of the highest in the nation. This seafood, once processed and sold, generated an estimated $1.7 billion in total economic value and resulted in 29,185 jobs statewide. At the same time, major retailers such as Wal-Mart, Publix, and Safeway started requiring or moving in the direction of requiring sustainability certifications from commercial fisheries in order to be sold at their stores. Recognizing the need to strengthen the continued viability and competitiveness of the Louisiana seafood industry, the Louisiana Department of Wildlife and Fisheries engaged SSA to assist in developing a responsible fisheries management certification model to assure buyers and consumers across the United States that Louisiana seafood is sustainable.
To assist in the execution and maintenance of a credible certification effort, SSA played a key role on the “Louisiana Certification Team,” a partnership among the Louisiana Department of Wildlife and Fisheries, the Audubon Nature Institute through the Audubon Coastal Wildlife Center, and the Global Trust, an internationally-recognized expert in seafood certification and model construction. In the business plan SSA wrote, each organization was tasked with a range of responsibilities, including establishing certification criteria and creating a method to demonstrate progress in cases where fisheries fail to obtain certification; selecting fisheries for certification; certifying the targeted fisheries; and developing and executing marketing, public relations, and outreach campaigns to inform the public about responsible fishery management matters. Acknowledging fisheries are naturally at different stages in development, SSA and the team utilized a “Fit for Purpose” tiered certification program, which draws from various established standards to most appropriately assess whether or not a fishery fulfills the criteria for certification.
Since its establishment, Fit for Purpose has strengthened the support of commercial fishing in Louisiana and fisheries across the Gulf of Mexico through continued sales in major retail outlets and increased awareness of fishery management issues among the public, particularly wholesale and retail buyers and consumers.